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presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC
Financial— Jennifer Kennedy receives compensation from MedBridge for the production of this course. There are no other relevant financial relationships. Nonfinancial— No relevant nonfinancial relationship exists.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
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This course provides an overview of hospice nurse case management including the types of home visits that a nurse will complete with a patient and their family receiving hospice care. Participants will learn to identify the patient case management process components and the care that is completed on admission, follow up, and death visits with the patient and their family. The course will review how a nurse provides quality palliative care to the patient and their family though in person visits, phone calls, and coordination with the interdisciplinary hospice team.
Jennifer Kennedy, EdD, MA, BSN, RN, CHC
Dr. Jennifer Kennedy is the vice president for quality and standards at Community Health Accreditation Partner (CHAP) and is a nationally recognized hospice expert. She has more than 35 years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice and palliative care for the last 20+ years. She…
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1. What Does Quality Hospice Care Look Like?
The Medicare hospice regulations define hospice care and the Centers for Medicare and Medicaid updated the regulations in 2008 to ensure that regulatory guidance for hospice care was patient centered and focused on quality outcomes. This chapter discusses the characteristics of quality palliative nursing care at the end of life and other Medicare quality measures in place that demonstrate the quality of hospice care provided to patients and their families.
2. Hospice Nurse Case Management
The hospice nurse is the manager of the patient and family plan of care and also serves as a coordinator for the hospice interdisciplinary team. This chapter will discuss the nurse case manager process and the responsibilities of the nurse to ensure that the hospice team delivers individualized holistic care.
3. Providing Hospice Care in the Home
The cornerstone of hospice care is that it is delivered in whatever environment the patient and family call home. Provision of nursing care in a home environment can be rewarding for a nurse but it also has unique challenges. This chapter will look at provision of nursing care in a patient’s home and the specific areas of focus for a nurse in this environment of care.
4. Team Development of the Hospice Plan of Care
The hospice nurse is usually the first member of the hospice team to visit a patient and their family when hospice care is implemented. The nurse will continue to visit the patient and family with the goal of assessing and meeting ongoing needs. This chapter will describe the types of home visits a hospice nurse completes with a patient and their family including admission, follow up, and death visits.
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