Skills for Helping Clients Succeed in Therapy
Presented by J. Scott Yaruss
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Meet your instructor
J. Scott Yaruss
J. Scott Yaruss, PhD, CCC-SLP, BCS-F, F-ASHA, is a Professor of Communicative Sciences and Disorders at Michigan State University. A board-certified specialist in fluency disorders, Dr. Yaruss has served on the board of directors for the National Stuttering Association and as Associate Coordinator for the American…
Chapters & learning objectives
1. How Do We Interact with Clients in Therapy?
Chapter One introduces three ways of interacting with clients as described by Luterman in his classic text (informing, persuading, valuing and listening). The key point is that different methods achieve different goals.
2. How Do We Counsel?
Chapter Two reviews the concept of counseling microskills and focuses on the process of listening to clients in order to extract a “core message” to ensure that the clinician can understand the perspective of the speaker.
3. How Do We Respond to What We've Heard?
Chapter Three highlights the fact that listening well does little good for the client if the client does not know that we have listened. In order to convey our understanding of the client’s perspective, we have to respond with empathy to reflect what we heard.
4. What Types of Other Responses Can We Use?
Chapter Four explores other possible responses to clients’ statements (e.g., probes, brainstorms, summaries) and discusses when it might be appropriate to use one response versus another.