Home Health Administration

About this Certificate Program

Successful administration blends knowledge of the industry and supports why the industry exists—to serve patients in their homes. Key to success is how the delivery of patient care and daily operations seamlessly embed into the business model through onboarding and a knowledgeable, stable, and effective team. Essential topics build on foundational knowledge for the role transition, development, and success in home health administration. Whether new in the role, such as in orientation, or planning to "step up", these essentials include compliance, emergency preparedness, QAPI, the HH-CAHPS Survey, Medicare survey preparedness, the Medicare COPs, coaching and counseling, and management and supervision tips.

Target audience

Business leaders, nurses, other clinicians, finance, other operational roles, agency leadership, boards, owners, administrators, directors, and team members seeking to understand the scope and role that comprise successful home health administration.

Goals & objectives

• Outline the fundamentals of compliance in home health care.

• Define the terms fraud, waste, and abuse in home health care.

• Identify three signs of a poorly functioning teams negatively impacting quality and compliance.

• Describe a strategy for effective functional daily operations in home health.

• Apply information and concepts presented to management practice and operations.