Creating and Maintaining Therapeutic Relationships With Clients

Presented by Quinn Tyminski

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Video Runtime: 62 Minutes; Learning Assessment Time: 31 Minutes

Communication is essential to providing quality care and engaging clients in behavior change. When working with individuals with mental illness, excellent communication skills become even more critical. Join us for this course in which we’ll provide a foundation of therapeutic communication for healthcare practitioners, cover the Intentional Relationship Model, and dive into strategies for working with individuals with serious mental illness. We will also present case studies throughout the course to further learning.

Meet your instructor

Quinn Tyminski

Dr. Quinn Tyminski currently serves as an instructor in the program in occupational therapy at Washington University School of Medicine in St. Louis, Missouri. Dr. Tyminski earned her master’s degree in occupational therapy from Washington University in 2012 and her clinical doctorate of occupational therapy in 2017 from…

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Chapters & learning objectives

Basics of Therapeutic Communication

1. Basics of Therapeutic Communication

This chapter will review the basic concepts of therapeutic communication, including rapport building and therapeutic use of self, with tips for implementing best-practice communication with your clients.

The Intentional Relationship Model

2. The Intentional Relationship Model

This chapter will introduce the Intentional Relationship Model and cover the six modes of communication. Case studies will be utilized to demonstrate use of the modes in healthcare practice.

Communicating With Individuals With Serious Mental Illness

3. Communicating With Individuals With Serious Mental Illness

This final chapter will build upon the previous chapters’ material, utilizing the skills learned to provide suggestions for communicating with individuals with serious mental illness. Case studies will also be presented to further learning.