Mediating Health Care Disputes
Presented by Ron Scott
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Non-Financial: Dr. Scott is a volunteer pro bono attorney-mediator for the Bexar County Justice Center, San Antonio, Texas.
Meet your instructor
Ron Scott
Dr. Scott is a health law attorney-mediator and educator. He is a faculty member at Rocky Mountain University, the University of Montana, Rehab Essentials, and MedBridge Inc. Dr. Scott’s principal teaching interests include healthcare ethics, law, management, and policy. He developed two widely utilized health professional…
Chapters & learning objectives
1. Introduction to Mediation as an Alternative to Going to Court
This initial session introduces the enigmatic concept of mediation to health professionals who might otherwise just take a case to litigation, where they will face substantially higher costs, loss of valuable practice time, and sacrifice personal and professional privacy rights.
2. Mediator Roles; Health Professionals as Specialty Mediators
This section defines and describes the key roles that a mediator plays in interpersonal dispute resolution. The chapter also describes how health professionals may become specialty mediators in their areas of expertise, in order to help patients, colleagues, and relevant others more amicably resolve disputes.
3. Case Exemplars
This final section presents four hypothetical cases that offers health professionals the opportunity to practice case resolution, utilizing their best clinical judgment and skills.