What Makes Family-Centered Care Different
Presented by Ellen Harrington-Kane
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Meet your instructor
Ellen Harrington-Kane
Ellen Harrington-Kane is the Assistant Vice President of Affiliate Network Advancement for Easter Seals national headquarters in Chicago, Illinois. With over 30 years of experience as an occupational therapist and rehabilitation director for in-patient and outpatient therapy service and a master’s degree in Health Services…
Chapters & learning objectives
1. What Makes Family-Centered Care Different
In this chapter, the learner will be introduced to some of the techniques for engaging families as the leader of the team and as a peer. They will learn why this is important, particularly for families of children with lifelong disabilities or medical complications.
2. Leaving Judgement Behind
Coaching is the central technique that practitioners use in family-centered care. In this chapter, the learner will be introduced to two key concepts of coaching: leaving judgement behind and asking more than telling. These practices are how therapists strengthen the relationship with the family, build trust and open communication.
3. Model, Mentor, and Coach
This chapter distinguishes the difference between modeling, mentoring, supervising and coaching. The learner will observe these techniques and learn how and why coaching is the most effective approach to use with families.
4. Characteristics of Coaching
In this chapter, the five basic characteristics of coaching, as defined by Rush and Sheldon, will be defined and discussed, showing therapists in greater detail how to use coaching as a means of delivering family-centered care.