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Hélène Thériault
BScOT, MAdEd, MCC
Helene brings more than two decades of experience in the medical field to her role as a master certified coach (MCC). Witnessing the toll of burnout firsthand, she discovered the power of the coach approach in her practice, benefiting both her patients' recovery and her own well-being.
Drawing on her expertise in healthcare, adult education, and coaching, Helene developed the transformative Dive Into a Coach Approach(TM) model and a microcredentialing journey tailored for healthcare professionals. This innovative approach empowers professionals to integrate coaching into their leadership and clinical roles, enhancing their interactions with clients and patients.
As a clinical instructor at the University of British Columbia and a holder of a master's degree in adult education, Helene is committed to creating impactful professional development programs. She's a certified virtual trainer and certified instructional designer, ensuring that her programs facilitate lasting knowledge retention.
Helene's dedication to the coaching profession earned her recognition as the 2023 International Coaching Federation (ICF) Emerging Coach Educator. Since 2020, she has been at the forefront of shifting healthcare from the inside out, supporting healthcare professionals and leaders in adopting a coach approach to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field.
Outside of her healthcare endeavors, you can find Helene enjoying the slopes with her husband and two children or engaging in beach volleyball in the many stunning locales of British Columbia.
Courses with Hélène Thériault
Browse Course CatalogMitigating Burnout: Tools for Yourself and Your Team (Recorded Webinar)
Presented by Hélène Thériault, BScOT, MAdEd, MCC
Mitigating Burnout: Tools for Yourself and Your Team (Recorded Webinar)
Healthcare professionals are at high risk of burnout, which is associated with decreased job satisfaction, increased medical errors, and decreased mental well-being. This session is designed for healthcare professionals looking to combat burnout and promote a healthier work environment for themselves and their teams. Participants will start by exploring the importance of addressing workplace burnout. We'll examine relevant data and trends within the healthcare sector, helping attendees understand why tackling burnout is vital for both individual well-being and organizational health. You will learn how to identify characteristics of burnout and how to self-assess your current stress levels. Next, we'll delve into practical, evidence-based strategies for mitigating burnout and explore the theory behind burnout. Attendees will develop personalized action plans to prevent burnout, focusing on practical steps to maintain their own well-being as well as that of their teams. During the webinar, participants will be able to download a workbook to complete and a tool kit they can use for themselves and their team to foster a resilient and thriving work environment. Don't miss this opportunity to transform your approach to burnout management. This webinar is a follow-up to a previous webinar, Mitigating Burnout: Introducing a Coach Approach in Healthcare. While watching the previous course is not a prerequisite for this webinar, it is a helpful resource.
Learning Objectives
- Identify the significance of addressing workplace burnout
- Recognize the three defining characteristics of burnout
- Interpret your current level of burnout
- List the benefits of diaphragmatic breathing for stress management
- Clarify the theory behind burnout
- Build a personalized action plan to prevent burnout for yourself and for your team
Mitigating Burnout: Introducing a Coach Approach in Healthcare (Recorded Webinar)
Presented by Hélène Thériault, BScOT, MAdEd, MCC
Mitigating Burnout: Introducing a Coach Approach in Healthcare (Recorded Webinar)
This engaging webinar will introduce you to the coach approach and its potential to reduce burnout while elevating patient-centered care. We'll begin by defining coaching in the healthcare context and explore its myriad benefits, such as enhancing patient engagement. Additionally, we'll discuss the nuanced distinctions between coaching and motivational interviewing, equipping you with practical knowledge to customize your interactions effectively. We'll delve into two pivotal core coaching competencies essential for success in diverse healthcare roles and discuss how to apply the coach approach in virtual spaces to ensure patients receive optimal care, regardless of the setting. Whether you're a seasoned practitioner or just embarking on your healthcare journey, this webinar will empower you with versatile skills for delivering top-quality patient-centered care while mitigating the risk of burnout. Don't miss this opportunity to revolutionize your healthcare practice.
The topics covered in this course are designed to provide you with a foundation of the coach approach method and how to use these skills to better engage with your patients. Through implementing these methods, you'll have better satisfaction in your patient care and outcomes, which will ultimately reduce career burnout. While direct strategies to address burnout are not specifically covered in this webinar, the coach approach method is a tool that will lead you to understand yourself and your patients better.
Learning Objectives
- Define coaching in relationship to healthcare
- List three differences between coaching and motivational interviewing
- Recognize the benefits of using a coach approach in healthcare
- Identify a key core coaching competency
- Recognize key features of digital coaching in healthcare
- Build your case for using a coach approach in healthcare
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Sign Up for FreeWebinars with Hélène Thériault
Aug 29, 2024
Mitigating Burnout: Tools for Yourself and Your Team
Presented by Hélène Thériault
No Recording Available
Jan 24, 2024
Mitigating Burnout: Introducing the Coach Approach in Healthcare
Presented by Hélène Thériault
No Recording Available