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Hélène Thériault
BScOT, MAdEd, MCC
Helene brings more than two decades of experience in the medical field to her role as a master certified coach (MCC). Witnessing the toll of burnout firsthand, she discovered the power of the coach approach in her practice, benefiting both her patients' recovery and her own well-being.
Drawing on her expertise in healthcare, adult education, and coaching, Helene developed the transformative Dive Into a Coach Approach(TM) model and a microcredentialing journey tailored for healthcare professionals. This innovative approach empowers professionals to integrate coaching into their leadership and clinical roles, enhancing their interactions with clients and patients.
As a clinical instructor at the University of British Columbia and a holder of a master's degree in adult education, Helene is committed to creating impactful professional development programs. She's a certified virtual trainer and certified instructional designer, ensuring that her programs facilitate lasting knowledge retention.
Helene's dedication to the coaching profession earned her recognition as the 2023 International Coaching Federation (ICF) Emerging Coach Educator. Since 2020, she has been at the forefront of shifting healthcare from the inside out, supporting healthcare professionals and leaders in adopting a coach approach to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field.
Outside of her healthcare endeavors, you can find Helene enjoying the slopes with her husband and two children or engaging in beach volleyball in the many stunning locales of British Columbia.
Courses with Hélène Thériault
Browse Course CatalogMitigating Burnout: Introducing a Coach Approach in Healthcare (Recorded Webinar)
Presented by Hélène Thériault, BScOT, MAdEd, MCC
Mitigating Burnout: Introducing a Coach Approach in Healthcare (Recorded Webinar)
This engaging webinar will introduce you to the coach approach and its potential to reduce burnout while elevating patient-centered care. We'll begin by defining coaching in the healthcare context and explore its myriad benefits, such as enhancing patient engagement. Additionally, we'll discuss the nuanced distinctions between coaching and motivational interviewing, equipping you with practical knowledge to customize your interactions effectively. We'll delve into two pivotal core coaching competencies essential for success in diverse healthcare roles and discuss how to apply the coach approach in virtual spaces to ensure patients receive optimal care, regardless of the setting. Whether you're a seasoned practitioner or just embarking on your healthcare journey, this webinar will empower you with versatile skills for delivering top-quality patient-centered care while mitigating the risk of burnout. Don't miss this opportunity to revolutionize your healthcare practice.
The topics covered in this course are designed to provide you with a foundation of the coach approach method and how to use these skills to better engage with your patients. Through implementing these methods, you'll have better satisfaction in your patient care and outcomes, which will ultimately reduce career burnout. While direct strategies to address burnout are not specifically covered in this webinar, the coach approach method is a tool that will lead you to understand yourself and your patients better.
Learning Objectives
- Define coaching in relationship to healthcare
- List three differences between coaching and motivational interviewing
- Recognize the benefits of using a coach approach in healthcare
- Identify a key core coaching competency
- Recognize key features of digital coaching in healthcare
- Build your case for using a coach approach in healthcare
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Aug 29, 2024
Mitigating Burnout: Tools for Yourself and Your Team
Presented by Hélène Thériault
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Jan 24, 2024
Mitigating Burnout: Introducing the Coach Approach in Healthcare
Presented by Hélène Thériault
No Recording Available