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White Paper

Rethinking Employee Engagement in Healthcare

Better employee engagement correlates with better outcomes in safety, technical quality, length of stay, and readmissions,1 but traditional engagement strategies have been unable to rise to the challenge.

Amy Lafko, MSPT, MBA, outlines the four key strategic shifts that enable healthcare leaders to improve and enhance engagement throughout the entire employee lifecycle.

Download this white paper to learn:

  • The impact of strong employee engagement on your organization
  • Steps for building your employer brand to elevate the caliber of healthcare talent you attract
  • How to implement objective benchmarks into the hiring process
  • Potential gaps in onboarding programs

1 Buhlman, N. & Lee, T. (2019). When patient experience and employee engagement both improve, hospitals’ ratings and profits climb. Harvard Business Review. hbr.org. Retrieved from: https://hbr.org/2019/05/when-patient-experience-and-employee-engagement-both-improve-hospitals-ratings-and-profits-climb

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About the white paper

Meet the author

Amy Lafko, MSPT, MBA

Who is this white paper for?

This white paper is an ideal resource for:

  • All practitioners in leadership roles

  • Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

  • Home Health

  • Hospitals and Health Systems

  • Long-Term Care Facilities

  • Private Practices

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