Person-Centered Care: Equip, Enable, Empower, and Engage Persons
in Their Health: Recorded Webinar
Presented by Aimee E. Perron
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According to the Institute of Medicine, patient- or person-centered care is defined as “providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions.” It has been demonstrated that patients and families who are equipped, enabled, empowered, and engaged regarding their care have increased adherence to treatment recommendations, better clinical outcomes, and healthier lifestyle choices. To become a person-centric health care provider, professionals will need to balance the most appropriate clinical outcomes alongside a person’s personal circumstances, resources, preferences, and goals. During this presentation, components of person-centered care and emerging evidence related to shared decision-making, patient activation and engagement, self-management, and coordinated and integrated care transitions with be discussed. This course is a recording of a previously hosted live webinar event. Polling and question submission features are not available for this recording. Format and structure may differ from standard MedBridge courses.
Meet your instructor
Aimee E. Perron
Aimee E. Perron is currently an assistant professor and associate director of clinical education at Northeastern University in Boston, Massachusetts. She earned her MS in physical therapy from Boston University and her DPT from Massachusetts General Hospital Institute of Health Professions. She has more than 27 years of…
Chapters & learning objectives
1. What Is Person-Centered Care?
In person-centered care, the care provided should be personalized, coordinated, and enabling. This first chapter will review the foundational elements of person-centered care, why it is important, and key components, including shared decision-making, self-management support, and integrated coordinated care.
2. The Patient Experience
Understanding the patient experience is a key step in moving toward person-centered care. Substantial evidence has shown that positive experiences have resulted in adherence to medical advice, better clinical outcomes, improved patient safety practices, and lower utilization of unnecessary health care services. This chapter will review factors that influence patient and family engagement, including characteristics and perspectives of patients and their families.
3. Transformation of Health Care Professionals
It is becoming increasingly important for health care professionals to understand the core elements of person-centered care. Delivering quality care that results in better outcomes requires strong relationships between clinicians and patients (and their families). This chapter will discuss what top-of-license practice skills are needed to facilitate behavior change to equip, enable, empower, and engage persons in their health.
4. Organization Care Delivery and Transitions in Care
In order to enable appropriate and effective delivery of care, organizations need to ensure their care transitions include coordinated care, as it has been shown to improve the quality, appropriateness, timeliness, and efficiency of clinical decisions and care. This chapter will discuss the importance of proactive plans of care, purposeful communication with patients and families, facilitating transitions of accountability and information within teams and across teams, and building stronger relationships through care teams.
5. What About Population Health?
In this chapter, Dr. Perron will discuss how person-centered care and population health are interconnected. Challenges around both, as well as practical solution ideas, will be presented through case-based examples.
6. Question and Answer Session
This is a viewer-submitted question and answer session that is facilitated by Aimee Perron.