30-Second Close Demonstration
Presented by Craig Phifer
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Nonfinancial: Craig Phifer is an assistant managing editor for Impact Magazine and lecturer at the University of Evansville. He has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Video Runtime: 2 Minutes; Learning Assessment Runtime: 12 Minutes
One of the most memorable aspects of care for our patient is the end of the initial evaluation. How we perform in that portion of the session can determine how effective our care will be and can directly impact whether or not the patient will drop off. In this demonstration, we’ll look at the “30-second close,” an effective strategy for communicating effectively with your patients at the end of each session.
One of the most memorable aspects of care for our patient is the end of the initial evaluation. How we perform in that portion of the session can determine how effective our care will be and can directly impact whether or not the patient will drop off. In this demonstration, we’ll look at the “30-second close,” an effective strategy for communicating effectively with your patients at the end of each session.
Meet your instructor
Craig Phifer
Craig is an owner and the CEO of Rehabilitation & Performance Institute, a private practice with offices in Kentucky, Indiana, and Illinois. Craig believes that high-quality personalized care, professional flexibility, and profits can all exist together. He recognizes this approach empowers both therapists and patients. Craig…
