The Admissions Process: Conveying of Charges

Presented by Cathleen Armato

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Video Runtime: 13 Minutes

Patients and their representatives have a right to be informed of any financial liability related to their care and treatment. Patients are informed about this on admission and throughout the course of care, both verbally and in writing. This course examines the circumstances when a hospice provider would be required to provide this notice, and the appropriate documentation tools to do this. We will also review who should receive this notification and how, who can sign, and what to do if a patient or their representative refuses to sign.



Meet your instructor

Cathleen Armato

Cathleen Armato is an experienced executive with 22 years in the home care and hospice industry. She has served in various roles during that time, including VP of operations and chief compliance officer for a nationwide healthcare provider. In 2012, Cat became a consultant. Since that time, she has assisted multiple…

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Chapters & learning objectives

Conveying Charges

1. Conveying Charges

When and how to notify a patient of potential financial liability has been a source of frequent confusion among hospice team members. This course will discuss the requirements for notification, when to provide notice, and how to provide notice.