Advanced Shared Decision-Making Strategies
Presented by Emily Elliott
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In today’s healthcare climate, with declining reimbursement structures and increasing demand for improved outcomes, therapists are challenged to do more with less. Shared decision-making is a collaborative communication strategy that doesn’t add more time to your visit but can be challenging if your patient has trouble understanding healthcare information. This course, designed for physical and occupational therapists as well as speech-language pathologists, will explore the impact of low health literacy in a therapy setting and provide more advanced application strategies, like patient-reported outcome measures, motivational interviewing, and teach-back, that can make a big impact on outcomes, especially in the more challenging patients.
Meet your instructor
Emily Elliott
Emily Elliott received her Doctor of Physical Therapy degree from the University of Tennessee Health Science Center in Memphis, Tennessee, and her Bachelor of Science degree in exercise science from Samford University in Birmingham, Alabama. Her clinical experience is diverse, spanning patient populations from ortho to neuro…
Chapters & learning objectives
1. Introduction to Advanced Shared Decision-Making Strategies
Health literacy is the ability to understand and communicate health information, yet research tells us it is more uncommon than you'd think. Learn why it is important to make changes to the way in which you communicate health information to keep the patient engaged throughout the entire plan of care. Reflect how low health literacy can be hindering the progress of patients with chronic or complex medical conditions.
2. Patient-Reported Outcome Measures
Using patient-reported outcome measures can be an impactful way to include the patient in decision-making. Through lecture and role-playing in this chapter, learn how to select the right self-assessment outcome tool for your patient and what to do with the feedback once you have it.
3. Motivational Interviewing in Therapy
Motivational interviewing can be a powerful tool for patients with low health literacy, especially those who do not seem to be showing progress as expected or who are dealing with chronic and repetitive limitations. This chapter highlights how to put into practice motivational interviewing to include patients in problem-solving and tap into their own ability to manage their conditions long-term.
4. Teach-Back
When patients have low health literacy, you want to ensure they are understanding the information that is being communicated. Teach-back is an effective strategy that involves pausing and checking your patients' comprehension on key points, such as what is wrong with them, what they need to do about it, and why it matters. This chapter will include a clinical application role-play to show how this technique works.
