How to Have an Effective Home Care Visit
Presented by Rachel Madsen
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Caring for clients in their homes is different than caring for someone in a healthcare facility. This course prepares Home Health Aides to be confident in planning for an effective home care visit by outlining what can be done prior to, during, and after their visit to increase its effectiveness.
Learning Objectives
- Identify what home health aides (HHAs) can do before a visit to make it more effective
- Identify what HHAs can do during a visit to make it more effective
- Identify what can be done after a visit to make it more effective
Meet your instructor
Rachel Madsen
Rachel is a registered nurse with experience in home healthcare, long-term care, and emergency medicine. She is also a certified educator and has taught certified nursing assistants and other health science classes for over 20 years. She has been a school administrator and works as a health coach to assist others in improving…
Chapters & learning objectives
1. Introduction
This chapter introduces the unique challenges of home care and outlines how HHAs can set themselves up for success before a visit. Topics include understanding the client’s care needs, obtaining necessary supplies, scheduling visits efficiently, and communicating with clients to ensure their readiness. These foundational skills prepare HHAs to deliver organized and client-centered care.
2. During the Visit
In this chapter, participants will learn the six essential steps for a successful visit: greet, observe, assess, perform, record, and conclude. Using realistic scenarios, this chapter demonstrates the importance of professional introductions, respectful communication, and keen observation of the client’s condition and home environment. HHAs will also practice prioritizing care tasks, taking vital signs, and maintaining accurate records, ensuring they fulfill the care plan while addressing any client concerns.
3. After the Visit
This chapter focuses on best practices for concluding and following up on a home care visit. HHAs will learn how to clean up and replace items used during care, communicate next steps with clients, and ensure proper documentation is completed promptly. Emphasis is placed on reporting any concerns to the case manager and maintaining clean, ready-to-use equipment. These practices help HHAs provide continuous, high-quality care while fostering professional accountability.
