Mitigating Burnout: Introducing a Coach Approach in
Healthcare (Recorded Webinar)
Presented by Hélène Thériault
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This engaging webinar will introduce you to the coach approach and its potential to reduce burnout while elevating patient-centered care. We’ll begin by defining coaching in the healthcare context and explore its myriad benefits, such as enhancing patient engagement. Additionally, we’ll discuss the nuanced distinctions between coaching and motivational interviewing, equipping you with practical knowledge to customize your interactions effectively. We’ll delve into two pivotal core coaching competencies essential for success in diverse healthcare roles and discuss how to apply the coach approach in virtual spaces to ensure patients receive optimal care, regardless of the setting. Whether you’re a seasoned practitioner or just embarking on your healthcare journey, this webinar will empower you with versatile skills for delivering top-quality patient-centered care while mitigating the risk of burnout. Don’t miss this opportunity to revolutionize your healthcare practice.
The topics covered in this course are designed to provide you with a foundation of the coach approach method and how to use these skills to better engage with your patients. Through implementing these methods, you'll have better satisfaction in your patient care and outcomes, which will ultimately reduce career burnout. While direct strategies to address burnout are not specifically covered in this webinar, the coach approach method is a tool that will lead you to understand yourself and your patients better.
Learning Objectives
- Define coaching in relationship to healthcare
- List three differences between coaching and motivational interviewing
- Recognize the benefits of using a coach approach in healthcare
- Identify a key core coaching competency
- Recognize key features of digital coaching in healthcare
- Build your case for using a coach approach in healthcare
Meet your instructor
Hélène Thériault
Hélène brings more than two decades of experience in the medical field to her role as a master certified coach (MCC). Witnessing the toll of burnout firsthand, she discovered the power of the coach approach in her practice, benefiting both her patients’ recovery and her own well-being. Drawing on her expertise in healthcare,…
Chapters & learning objectives
1. Foundations of the Coach Approach in Healthcare
Participants will embark on a journey to grasp the essence of coaching within the healthcare realm. Through an insightful coaching demonstration, attendees will gain a firsthand understanding of health coaching and the coach approach in healthcare.
2. Coaching Distinctions and Benefits
In this chapter, we explore the distinctions between coaching and motivational interviewing, equipping you with a sharper understanding of these two approaches. Additionally, we delve into the benefits of using a coach approach in healthcare, illuminating how it enhances patient-centered care and empowers practitioners to foster lasting positive change.
3. A Key Coaching Competency, Digital Features, and Your Case
In this chapter, you’ll delve into the essence of a key core coaching competency, equipping yourself with a vital skill set for transformative healthcare interactions. You’ll also gain insights into the key features of digital coaching in healthcare. Moreover, you’ll have the opportunity to construct a compelling case for integrating the coach approach into your healthcare practice, empowering you to deliver patient-centered care that fosters lasting positive change.
4. Question and Answer Session
In this chapter we’ll discuss the questions asked by participants during the webinar.