NA: Person-Centered Care in Your Facility
Presented by Jennifer Serafin
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This course will explore the subject of person-centered care. In this practice model, care providers seek to understand and address their resident’s individual needs despite cognitive and/or functional issues. The goals of person-centered care focus on residents as individuals, in order to avoid assumptions about residents' needs.
Meet your instructor
Jennifer Serafin
Jennifer Serafin graduated from the University of Maryland with a BSN in 1995 and received her MS in Nursing from the University of California, San Francisco in June 1999. She has been a certified Gerontologic Nurse Practitioner for almost 20 years. She has experience working with older adults in long-term care/SNF settings…
Chapters & learning objectives
1. Introduction to Person-Centered Care
In this chapter, we will introduce the 8 Principles of Person-Centered Care, discuss the agenda and learning objectives for this course, and present a scenario of an example resident you may encounter in your facility, to discuss how to incorporate person-centered care into your daily practice.
2. Learning Person-Centered Care Through Examples
With person-centered care, staff must work as a team to ensure that residents' needs are addressed with individualized approaches. The facility environment should be tailored to match the needs of the individual, rather than the facility guiding resident care. In this chapter, we will present three different example patients and identify how the 8 Principles of Person-Centered Care were used to improve their care experience.
3. Incorporating Person-Centered Care Into Your Work
Person-centered care has emerged as a priority for “good” care. However, measures for implementation are currently very limited in long-term care facilities. Instead, staff can use resident and family input to create a person-focused environment that may help to improve quality of life for residents. In this chapter, we’ll show a demonstration of a staff meeting to discuss improving a resident's care. We will also present some strategies for how to implement person-centered care in your facility.
