Utilizing Digital Care to Build Therapeutic Alliance and Patient Engagement
Presented by Craig Phifer
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Now more than ever, therapists are faced with the challenge of keeping up with rapidly evolving patient expectations. The development of digital care tools allows therapists to deliver on these new expectations without overextending themselves and driving burnout. This course seeks to provide practice strategies to communicate about and implement digital care.
Meet your instructor
Craig Phifer
Craig is an owner and the CEO of Rehabilitation & Performance Institute, a private practice with offices in Kentucky, Indiana, and Illinois. Craig believes that high-quality personalized care, professional flexibility, and profits can all exist together. He recognizes this approach empowers both therapists and patients. Craig…
Chapters & learning objectives
1. Digital Care Options and the Evolution of Patient Expectations
We explore the options available for providing digital care and highlight the expectations patients have for rehab therapists.
2. Meeting People Where They Are
This chapter provides practical strategies to understand and communicate with patients about digital care.
3. Digital Engagement: Specific Communication Strategies to Drive Outcomes
Learn and implement key words at key times to enhance the patient experience while using digital care.
4. Implementation and Measuring the Impact of Digital Care
This chapter provides tips for therapists to overcome the inertia of current patterns of practice that don’t utilize digital care and methods of measuring the impact of making these changes.
More courses in this series
Understanding Therapeutic Alliance and Patient Expectations
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Building Therapeutic Alliance in the Patient Evaluation
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Enhancing Patient Engagement Throughout the Course of Care
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Utilizing Digital Care to Build Therapeutic Alliance and Patient Engagement
Craig Phifer