Patient Activation: Post-Acute Care
Presented by Mark D. Valenti and Brittany M. Wilson
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Non-Financial: Mark Valenti has no competing non-financial interests or relationships with regard to the content presented in this course. Financial: Brittany Wilson receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Non-Financial: Brittany Wilson has no competing non-financial interests or relationships with regard to the content presented in this course.
Creating and improving a connection and relationship between provider and patient can lead to honest and open dialogue, driving better patient adherence and buy-in, and ultimately leading to better patient outcomes. This is particularly important in post-acute care, when the patient is struggling with adapting to a life-changing event.
However, providers are not typically trained in the strategies and skills to effectively activate patients. Their training is focused on a less collaborative, hierarchical communication style.
This course (and the Patient Activation series) will challenge the traditional top-down approach to communication that permeates the current state of healthcare. The course will succinctly and powerfully give providers strategies and skills to truly connect with patients and activate them in their own health and wellness goals. This course focuses on applying an MI approach when working with patients in the post-acute care setting.
Meet your instructors
Mark D. Valenti
Mark D. Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their Health Coach Program in China or with Australia’s Flinders University on an innovative approach to patient chronic condition…
Brittany M. Wilson
Brittany Wilson, BSN, RN, has experience in critical care medicine, interventional telemetry, home care, and care management. She has experience partnering with primary care offices to simplify their processes. Brittany coaches providers in real time on the front line as they communicate with patients, providing mentorship…
Chapters & learning objectives
1. Introduction to Post-Acute Care
After hospitalization, some patients will require continued care. Care can occur in a facility, in ongoing outpatient therapy, or in the home. Care is focused on recovery and management. This chapter explores the emotional impact on the patient and strategies providers can use to express empathy and guide change. This chapter includes two provider–patient videos: Effective Guidance and Ineffective Guidance.
2. Post-Stroke: Expressing Empathy
A stroke, hospitalization, and post-acute service partnership can impact a patient’s emotions. The provider can effectively use a motivational interviewing approach to guide healthy behaviors. Some patients may experience depressive symptoms subsequent to the stroke and post-stroke events. A provider can help promote confidence and activate a demotivated patient via motivational interviewing and behavioral activation. This chapter includes a video that demonstrates competent practice.
3. Cultivating Change Talk
Change talk occurs when patients express a desire, ability, reason, and need to change their behavior. A provider can cultivate change talk by actively encouraging the patient’s own language in favor of the change goal and confidence for making that change. A provider can build on the collaborative conversation to promote change talk. This chapter includes a video that demonstrates competent practice.
More courses in this series
Patient Activation: Inducing Intrinsic Motivation
Mark D. Valenti and Brittany M. Wilson
Patient Activation: Chronic Condition Self-Management
Mark D. Valenti and Brittany M. Wilson
Patient Activation: Post-Acute Care
Mark D. Valenti and Brittany M. Wilson
Patient Activation: Considering Virtual Collaboration and Telehealth
Mark D. Valenti and Brittany M. Wilson