Complaint Management in the Healthcare Setting
Presented by Tonya Miller
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Nonfinancial: Tonya Miller has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Video Runtime: 13 Minutes, Learning Assessments: 1 Minute
This course explains the benefits of complaint management and the steps to take for successful complaint management for the healthcare team.
This course explains the benefits of complaint management and the steps to take for successful complaint management for the healthcare team.
Meet your instructor
Tonya Miller
Tonya Miller is a national speaker and founder of TYM Coaching. With more than 25 years of executive leadership experience and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. From coaching frontline healthcare providers to educating others in her leadership academy, Tonya uniquely…
