Emotional Intelligence Strategies for Improved Patient Satisfaction
Presented by Tonya Miller
12-Month Subscription
Unlimited access to:
- Thousands of CE Courses
- Patient Education
- Home Exercise Program
- And more
Nonfinancial: Tonya Miller has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Video Runtime: 10 Minutes, Learning Assessments: 2 Minutes
This course connects emotional intelligence strategies to the four key elements of customer engagement for improved patient satisfaction.
This course connects emotional intelligence strategies to the four key elements of customer engagement for improved patient satisfaction.
Meet your instructor
Tonya Miller
Tonya Miller is a national speaker and founder of TYM Coaching. With more than 25 years of executive leadership experience and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. From coaching frontline healthcare providers to educating others in her leadership academy, Tonya uniquely…
