Lifestyle Discussions and Motivational Interviewing
Presented by MedBridge Team
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Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Lifestyle Discussions and Motivational Interviewing is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Meet your instructor
MedBridge Team
Combining powerful digital patient care tools with the highest quality education, MedBridge is committed to making healthcare better for both providers and patients. Organizations across the care continuum use MedBridge to provide an enriched, digitally enabled experience that engages patients while streamlining and…
Chapters & learning objectives
1. Lifestyle Discussions and Motivational Interviewing
There are many factors that influence your patients' health, including their desire, ability, and motivation to change. Throughout this short course, we will explore strategies to educate, inspire, and motivate your patients to promote adherence and behavior change.
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Dealing With Angry Patients
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Phone Etiquette
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Using the Teach-Back Method
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Setting Professional Boundaries
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Meaningful Apologies
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