Alliance Physical Therapy Partners reduce costs by 47% while improving patient outcomes

Reduced Cost Per Episode of Care

For Alliance patients who receive a hybrid mix of virtual care and in-person visits, the cost per episode of care has decreased by 47 percent.

Reduced Pain and Better Function

Alliance patients using virtual care have consistently experienced substantial improvements in pain and functionality. For patients using a combination of in-person and virtual visits, 93 percent have seen a decrease in pain and 98 percent who completed an episode of care have made functional progress towards their goals.

Fewer Visits

Virtual care with the Medbridge Patient Engagement Solution has not only reduced costs but has also decreased the total number of patient visits needed per episode of care by 32 percent. Combined with improved outcomes, this decrease has resulted in greater care efficiency and the potential to increase patient volume while keeping quality high and minimizing costs.

Shorter Wait Time

With the Agile Virtual Care clinic, patients are able to get the care they need more quickly. The average wait time for telehealth visits is 40 percent faster than for in-person visits, which has allowed clinicians more rapid access to their patients and helped improve the overall patient experience.

High Patient Satisfaction

Alliance patients using Telehealth Virtual Visits and Medbridge Home Exercise Program have reported high satisfaction with the flexibility, convenience, and quality of care they’ve received. Results have included an NPS® score of 86 and a telehealth survey score of 4.5 out of 5.