CORA Health Services improves patient activation by 243%

Medbridge Solution

To elevate its digital patient care, CORA partnered with Medbridge to implement a virtual end-to-end solution for tracking and reporting activities related to remote therapeutic monitoring (RTM). This standardized, repeatable, and easy-to-manage process helped CORA:

• Successfully leverage RTM as a strategic driver to optimize its digital care program—improving patient activation, keeping patients even more engaged throughout their episode of care, and collecting additional revenue by meeting RTM code requirements that require patients and clinicians to regularly log data online.
• Collect additional revenue by meeting RTM code requirements that require patients and clinicians to regularly log data online.

Results

Since partnering with Medbridge, CORA has seen:

Increased Patient Activation, Retention, and Revenue

By adding RTM to its existing care model, CORA experienced the following results:

• Boosted patient retention by 69%, from 39% to 66% (defined as more than 6 visits).
• Increased patient activation (patient logins) by 243%.
• Improved FOTO effectiveness scores by 27%, from a baseline of 41% to 52%.
• Elevated FOTO patient satisfaction to 98.5%.
• Increased reimbursement by $152.51 per episode.